shipping & returns
In order to offer premium quality wigs, all wigs will be shipped directly from our factories to first and then after careful checking, will ship the item out.
Delivery from factories to us may take 2-3 days so usually we will ship your item out in about 3 business days after payment received. As factories don't work on weekends, handling time may take 4-5 business days for orders placed on Friday. Once wig is shipped out, we will offer tracking number via email.
return & exchange policy
Only eligible wigs can be returned. Please contact us first at about the problem your met, we will try our best to solve your problem. If your problem can't be solved without return, we will be happy to accept it and add your name in our return system. you can then send the item back to the address on the original shipment. Return without communication will be rejected.